Figuring out luggage space can be a bit of a puzzle without seeing the actual items. Typically, our corporate sedans can comfortably accommodate 2 large suitcases plus 2 carry-on bags. Our minibuses and coaches offer more space to suit your needs for larger groups or more luggage. If you’re planning to travel with bulky items or are unsure about the fit—especially for international trips—don’t hesitate to reach out to our team. We’re here to help ensure everything fits neatly for your journey.
Please be ready to share your flight details, passenger count, luggage requirements, and any special requests. This helps us ensure that your transfer is tailored to your needs and that your vehicle is ready and waiting when you arrive.
Passenger safety is our top priority. We conduct regular vehicle inspections and maintain a strict policy of selecting drivers with clean driving records and professional conduct.
Yes, we offer flexible service options to accommodate last-minute schedule changes, flight delays, and extended wait times, ensuring we’re always there when you need us.
Setting up a corporate account with us is essential if you or your team travels often. It saves time & also unlocks discounted rates. Reach out today by contacting accounts@getchauffeured.com.au or by calling 1300553376.
We recommend booking as soon as your travel details are confirmed to guarantee availability. However, we can often accommodate last-minute bookings, subject to vehicle availability.
Upon your arrival, your chauffeur will be waiting for you at a designated area holding a name board or company logo for easy identification. We’ll also provide the chauffeur’s contact details beforehand for direct communication if needed.
Absolutely. Our drivers are professionals who understand the importance of discretion and privacy. They’re trained to provide a secure and confidential service to all our passengers.
Yes, we offer comprehensive service that includes pickups from private aircraft terminals and smaller airports. Our team collaborates closely with these facilities to ensure a seamless transfer experience for you.
Absolutely. We provide clear, upfront pricing without hidden fees for all our services, making it easy for you to budget and report expenses.
Yes, we are an NDIS provider, indicating our commitment to catering to a wide range of client needs, including those with disabilities. Please inform us prior to booking if you are arranging as part of the National Disability Insurance Scheme.